Luggage drop allows you to store tourist luggage and charge a fee. Customers will find you online or when passing your location. You collect and keep the customer payment and decide all pricing options.

Luggage drop is useful for visitors to your town or city who are waiting to check in to a hotel or Air bnb and don't want to drag their luggage about with them. Similarly, visitors who are leaving that day, may have a long period from leaving their accommodation till they actually leave.

You can store any items you wish. Customer terms state you can accept, luggage, bags, rucksacks, prams or even bicycles, if you have the space. 

Not at all. Offering bicycle storage policy is off by default when you join. If you want to offer the service, then simply switch the policy on. When on, your Luggage Drop listing will show customers that you will accept bicycles.

You have full control over your own location. You can open and close your location via the application. If marked as closed, your website listing will show this to customers.

If you have customers due to collect their items, then clearly you must stay open for them.

Luggage drop customers can be from anywhere. Anyone visiting your town or city are potential users.

Any business can join Luggage Drop. Members with a good location, be it a city or town centre or close to a bus or train station, usually do well.

Luggage Drop currently supports 15 languages. The available languages are the same 15 available for this website.

Yes you can. All receipt options have the ability to provide customer receipts in any of the 15 available languages on a customer by customer basis. If you don't select a different langauge, the receipt shall be given in your application selected default language.

Luggage Drop will add the correct currency symbol automatically based on your country.

You also have the option to change to either GBP, EURO or USD (if you are not on any of these already) on a customer by customer basis.

Luggage drop is FREE to join, with 25 FREE Booking Credits to get you started. We want to make sure Luggage Drop is for you, before you need to pay.

Booking credits are used each time a booking is made. One piece of luggage per booking period counts as one credit.

The cost of booking credits vary from country to country. The unit cost decreases with a higher  amount of credits purchased in a block. The cost of the blocks can easily be seen by selecting a block within the in app purchase section. The cost shall be shown before you are asked to complete the purchase.

Customer receipts are given in one of 3 ways. Our default and preferred option is printed from your on site point of sale printer (POS). If you don't have a POS printer, then you can switch this feature off and use either Email or Photo receipt options.

Using a POS printer is so much easier and more professional. 

Using POS also prints luggage tags to attach to the Luggage for your ease.

If you don't have or want to use a POS printer, then you can use either email or photo receipt.

No, you can start using Luggage Drop as soon as you have entered your site details. You are given 25 FREE booking credits.

Booking credits can be purchased directly via the application as an in-app purchase or from your administration console, once logged into your account.

Free promotional posters in 4 sizes and 2 orientations are available for ever language. These are available in your administation console to download and print.

Other paid items are also available.

You can login at Member login from this website, using your application login details (username & password).

Members area has all your history,  faq's and other assistance. You can also access free advertising materials and have full control over setting in your application (app).

The QR codes on customer receipts lets you quickly scan, via the application, to locate luggage and to mark as collected on your Luggage Drop bookings history. This is more secure in many respects.

In some cases we may also have an advertising QR code intended to help your customer while in city or town.

You can change ALL the policies to whatever you require.

Other policies can be switched off, with policies that can also be charged for, or not, its totally your choice.

Luggage Drop has a range of security features which you can decide to use, or not.

For example you can,

Enter a customer identification details , mobile or email address.

Photograph the luggage

Add numbered security seals or even complete a luggage security check.

Also, if you use our POS printed customer receipts, you will see that we DO NOT show any of the customer details on the receipts.

Scanning the QR code or entering the reference number shall bring all stored customer details up in the application.

If you use the point of sale (POS) receipts, these shall also be printed with the customer receipt (one per bag).

We also have manual and numbered tags available to download and print in your administration console.

If you want to use security seals, then the choice is yours.

If you are buying online, please ensure they have numbers and that they are easy to remove (fire extinguisher style)

These may also be available to buy in your administration console depending on your country.

The answer is actually, YOU DO. The application has been fully developed and hosted by Tourist Customer Services Ltd, a UK based company.